Note: All nicotine pouches are shipped exclusively to Australia.

Privacy policy

Privacy Policy 

This Privacy Policy describes how NicNac (“we,” “our,” or “us”) collects, uses, and protects the personal information of customers and visitors (“you”) when you visit our website or make a purchase from us. 

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1. Information We Collect 

We may collect the following types of information when you interact with our website or services: 

  • Personal Information: such as your name, email address, phone number, billing address, and shipping address. 

  • Order Information: details related to your purchases, payments, and shipping preferences. 

  • Website Usage Data: including your IP address, browser type, pages visited, and time spent on our site. 

  • Cookies: small data files stored on your device to improve your browsing experience and help us understand user behavior. 

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2. How We Use Your Information 

We use your personal information to: 

  • Process and fulfill your orders 

  • Communicate with you about your purchases, promotions, or support inquiries 

  • Improve our website, products, and customer experience 

  • Comply with legal requirements and prevent fraudulent activity 

We only collect and use personal data where it is necessary to do so and in accordance with applicable privacy laws. 

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3. Sharing Your Information 

We do not sell or rent your personal information. 
We may share your data with trusted third parties who assist in operating our website, processing payments, or delivering products—such as payment processors, couriers, and IT service providers. 

These partners are required to keep your information secure and use it only for the purpose of providing services to NicNac. 

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4. Data Security 

We use appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. 
While we take reasonable precautions, no online data transmission can be guaranteed to be 100% secure. 

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5. Cookies 

Our website uses cookies to improve your experience, analyze traffic, and personalize content. 
You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain parts of our website. 

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6. Your Rights 

Depending on your location, you may have the right to: 

  • Access and request a copy of your personal data 

  • Correct or update inaccurate information 

  • Request deletion of your personal data 

  • Withdraw consent for marketing communications 

To exercise these rights, please contact us using the details below. 

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7. Retention of Data 

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. 

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8. Third-Party Links 

Our website may contain links to external sites not operated by NicNac. 
We are not responsible for the privacy practices or content of these third-party websites. 

 

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